Forge Engage, part of the Forge platform
How unions reach the right members with Forge Engage
Forge Engage gives your union its own branded app, member portal, and website, all in one place. Reach members by role, local, or unit with updates that matter to them, in the language they speak.
Mobile app and member portal
Your union on every member's phone
Members get an iOS and Android app with your union's name, logo, and colors. It opens to the latest news, followed by the information that matters most to them. The member portal offers the same experience on any device.
- A home screen built from your information, in grid or list view.
- Update once, publish everywhere. Contracts, forms, news, meeting calendars, and video stay in sync across the app, portal, and website.
- English, Spanish, and French in one item. Members choose their language once. Machine-translated drafts give your team a starting point, and members only see them after someone reviews them. Your public website translates too.
- Notifications whenever there is something new for them.
Targeted messaging
Reach exactly the right members
Build an audience from anything you track: role, local, unit, job title, hire date, or your own custom fields. The same audience controls who receives a message, who sees a piece of information, and who can open a document.
- Simple or advanced filters. Use quick filters for everyday sends, or combine groups of conditions when you need to be specific.
- A live recipient count, so you know exactly who you are reaching before you send.
- In-app or SMS text, sent right away or scheduled, with delivery status and open rates for every message.
Customer perspective
Why adopt a union app?
Kyle Norris, president of UFCW Local 88, explains how the app gives his union a direct way to reach members and one place for messaging, contacts, and important information. Watch the full video to hear why the local chose its own app.
One place for the work around the message
Your app, branded for your organization
Locals, district councils, and internationals each run an app with their own name, logo, and colors.
Collect forms from the app
Members fill in surveys and other forms on their phone. Submissions show up for staff without a separate form tool.
A website for every local
Edit your site in place on a live preview. Sections pull from your content library, so the site stays current with no extra work.
Grievance tracking
Members file and follow up on grievances from their phone. Staff track every one in one place.
Online dues
Members pay dues in the same app they use for news and forms.
Mobilize members
Business agents post a call to action, see who signed up, and send reminders.
Forge Engage compared with the usual tools
Forge Engage vs. the patchwork approach
Most unions reach members through a mix of email, a Facebook group, a text service, and a website that is rarely updated. Here's how the two approaches compare.
| What your organization needs | Forge Engage | The usual tools |
|---|---|---|
| Reach members by role, local, unit, or custom field | Built in | A separate list in each tool |
| Send in the app and by text from one place | Built in | Separate services |
| Keep the app, portal, and website in step | One library | Copy and paste |
| Give members an app with your union's name on it | Fully branded | Not available |
| Offer content in English, Spanish, and French | Built in | Duplicate everything |
| Track grievances and collect dues where members already are | Built in | Paper forms and a payment portal |
| Turn a call to action into sign-ups | Built in | A separate sign-up form |
Frequently asked questions
Common questions about Forge Engage
What is Forge Engage?+
Forge Engage is member communications and engagement for unions, part of the Forge platform. It gives your union its own branded mobile app, member portal, and public website, and a Message Center that reaches members by role, local, or unit.
How does targeting work?+
You build an audience from any member field, including your own custom fields, and see a live count of recipients before you send. The same audience rules control who sees each piece of information.
Which channels can we send on?+
Messages go out in the app or by SMS text. You can send right away or schedule for later, and every message shows its delivery status and open rate.
Is the app branded for our organization?+
Yes. Locals, district councils, and internationals each get an app with their own name, logo, and colors. The app belongs to the organization that runs it.
Can members read content in Spanish or French?+
Yes. One content item can hold English, Spanish, and French versions. Members choose their language once, and if a translation is not ready they see the English version.
Does Forge Engage work with Forge Learn and Forge Events?+
Yes. Engage, Learn, and Events each work on their own. Learn includes your branded app for training. Adding Engage turns it into your union's full member app, with your own content, messaging, and a public website. Bundling two or more saves money.
Explore more of Forge
See the rest of the platform
See how Forge Engage works for your members
Schedule a 30-minute walkthrough with our team. We will show you how targeted messages, a branded member app, and mobile-first updates come together in Forge Engage.